Customer Service Representative - temporary position 6 months | Bulle

Festanstellung Abgelaufen Freiburg Bachelor
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Customer Service Representative - temporary position 6 months

Votre défi

The Customer Service Representative supports other representatives who are responsible for the whole process of customer orders from the incoming to the delivery (order entry, checking production, order acknowledgement, shipping & invoice documents)

  • Enter purchase orders into ERP system
  • Send order confirmation to customer
  • Communicate with other internal organizations and customers
  • Act as direct contact with Sales team and supporting them with their requests
  • Support CS team members when needed
  • File Classification
  • Preparation of samples requests
  • Sending samples following sales requests
  • Ability / training to use different forwarder platforms (FedEx - UPS - TNT)

Vos compétences

  • College degree, commercial education or equivalent
  • Experience in customer services or related position
  • Experience in Export / shipping department
  • Ability to effectively communicate in the French and English languages verbally and in writing
  • Customer minded
  • Ability to perform multiple tasks simultaneously
  • Ability to function effectively in challenging situations
  • Ability to work independently, interdependently with other areas of the company as well as acting as solid team player
  • Ability to clearly and effectively communicate with customers by telephone and in written communication
  • Ability to take initiatives and being very well organized
  • Business minded and interest in developing relationship with customers
  • Pro-active and autonomous

Vos perspectives

Temporary position

Am 21.11.2020 veröffentlicht. Originalanzeige