Tech Engineer

Job Reference

245149BR

City

Zürich

Your role

Are you passionate about delivering high quality customer support service and enjoying working in a high-energy environment with great spirit on commitment and quality delivery?
Do you have a knack for understanding business processes and how we can optimize and improve through a combination of process re-engineering and technological changes?
Do you have a curious nature, always interested in finding ways to innovate?
We are looking for someone like that to help us:

• ensure availability of automated processes - help steer production and increase efficiency
• oversee automated operations processes and initiate correct support process in case of incidents
• identify, propose and develop solutions for incidents
• communicate with various stakeholder levels across functional areas (Operations and IT)
• bring new ideas for innovation and automation excellence into the support team

Your team

You will be working in the Architecture and Solutions team in Zürich. The team is part of the Automation Office within Group CTO and it is responsible for operating around 700 automation solutions (mainly running on Automation Anywhere) globally to support service delivery teams in executing their day to day business more efficiently.
Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise

• programming or engineering experience
• strong analytical, problem-solving and synthesizing skills (you know how to figure stuff out)
• rapid comprehension for information technology and a natural ability to solve complex issues
• passion to learn new skills towards automation solutions
• curious and collaborative, comfortable working independently, as well as in a team
• able to multi-task and manage competing priorities in a demanding environment
• not shy to speak up and make sure your message comes across
• able to assess new ideas and provide implementable solutions
• a confident communicator that can explain technology to non-technical audiences
• proficient in English (written and spoken)
• (as a plus, but not a must) able to hold a basic conversation in German

About us

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it’s our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.