Internship in IT Onsite Support 80 - 100% (f/m/d)

The opportunity

Join our collaborative OSS team and support daily IT operations close to the business. You ensure employees have reliable devices and a smooth digital workplace experience. In this hands‑on role, you learn how to troubleshoot technical issues and prepare essential IT equipment. You work closely with end users and gain valuable insights into how IT drives productivity. Throughout the 12 months internship, experienced colleagues support your growth and development.

How you’ll make an impact

• Assist in troubleshooting basic IT issues, prepare laptops and other devices so they are ready for use by new or existing employees

• Support end users in navigating self‑service tools and standard IT procedures

• Assist with stock handling, asset pickup/return, and device preparation for onboarding/offboarding

• Support warranty processes by gathering information and preparing devices

• Help maintain IT equipment in meeting rooms and shared office spaces, ensuring systems operate correctly

• Update documentation related to device preparation and OSS procedures and report issues to the team.

• Be engaged in special projects where you make impact (relocating, changing office set-up, set up infrastructure, set-up of the meeting rooms)

• Be engaged in special on‑site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions

Your background

• Currently studying at a university or technical school (EFZ) in IT, computer science, engineering, or a related field

• Comfortable working with people and with following established procedures and you are passionate about making things better

• Basic understanding of computer hardware and operating systems

• Eager to learn and develop technical skills in a hands‑on environment

• Strong problem‑solving mindset and good attention to detail

• Good communication skills in English and German

More about us

We are a technology-driven company with a strong focus on innovation, continuous improvement, and sustainable manufacturing. We offer flexible working conditions, dedicated mentorship, and a supportive, inclusive environment where you can grow personally and professionally - empowering you to thrive while balancing life and work. We look forward to receiving your application, including a brief cover letter and a transcript of records, along with your CV. Non-EU/EFTA citizens, please note that an official university certificate showing that an internship is a mandatory part of your studies is required.

Apply now

Current employees apply here

About Hitachi Energy

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD. We welcome you to apply today.