Intern Data Analyst Customer Satisfaction 80 - 100% (f/m/d)
The Opportunity
Are you passionate about leveraging data to enhance customer satisfaction? We are offering a six-month internship focused on developing innovative solutions for improving customer experience. Join our team and contribute to a project that will enable organizations to systematize and prioritize customer experience improvement initiatives.
How You’ll Make an Impact
- Conduct data reviews and perform gap analysis to evaluate the structure, quality, and completeness of current datasets
- Develop statistical rules and algorithms for prioritizing actions and detecting interdependencies
- Establish mechanisms to track the outcomes of customer satisfaction initiatives
- Analyze the accuracy and maturity of current datasets and propose methods to test and validate the framework
- Lay the foundation for future predictive models
- Create a reporting and visualization system for stakeholders
Your Background
- Currently enrolled in a Master’s program in Data Science, Statistics, Computer Science, or a related field
- Experience with data analysis and statistical modeling
- Good in Python or R for data analysis
- Familiarity with machine learning concepts and predictive modeling
- Strong analytical skills and attention to detail
- Excellent communication skills in English, both written and spoken
- Ability to work independently and as part of an interdisciplinary team
More About Us
Our diverse and inclusive work environment encourages collaboration and continuous learning, ensuring that every team member has the opportunity to grow Join us and be part of a company that is shaping the future of sustainable energy solutions.
About Hitachi Energy
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.