Functional Business Analyst / Consultant, Business Operations - Insurance Deloitte Switzerland, Zurich, Geneva 80-100%

in Zurich

Basic information

Business line: Consulting

City: Geneva, Zurich

Experience level: Graduate

Working time percentage: 80% - 100%

Date published: 27-Mar-2024

Req #: 14759

Job description

Help our clients transform their core business operations

The insurance industry is changing. Shifts in customer expectations, the influence of BigTech, and the emergence of new business models present new and ongoing risks. As a Business Analyst / Consultant, you’ll be a pillar of stability for our clients and help them to address current and future questions as they strive for market share and growth.

How you can make an impact

  • Support our clients at the heart of Insurance Transformation & Innovation by realising the best version of their core platforms and processes

  • Help our clients to optimise and digitise their customer journeys and improve their performance and business models

  • Provide our clients with a fresh perspective and new insights on how to design flexible, innovative business models and services

  • Use your experience and daily observations to shape the insurance landscape of the future and join Deloitte in our commitment to be global player

Who we are looking for

  • You hold a university degree with a strong academic record and have ideally gained first work experience in insurance or while working with a major consulting firm

  • With your motivation to drive topics like business and operating model redesign, core platform transformation, customer-centric design, and process digitisation, cost optimisation, analytics, and ecosystems, you bring fresh perspectives to our projects

  • In particular, you desire to gain a profound understanding of how to run a discovery phase, define customer journeys, improve user experience, and create a functional design for a core platform transformation

  • You have the ability to support the design of future state business processes and the ability to support the creation of a business blueprint of the target solution

  • You bring a basic knowledge of core insurance processes align the value chain and some experience in one of the fields e.g. claims, policy administration, billing etc.

  • With your ambition to gain a profound understanding of the insurance value chain and its core processes, you are on track to be among the first to discover important breakthroughs in Insurance Transformation & Innovation

  • You are fluent in French and English, German is a plus

Your team

Join a diverse, multinational and highly motivated team. We will help you grow both personally and professionally: through our trainings, mentoring programs and learning on-the-job, but also by connecting with your colleagues across all business lines.

Careers at Deloitte. Choose your impact

At Deloitte, your ideas create impact and spark meaningful change for our clients, people and society. Your unique expertise, background and perspective helps us find new ways into the most complex challenges so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact.

In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax & Legal. With more than 2,600 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, a place where you can be you and where you will never stop growing. You will benefit from flexible working conditions as well as wellbeing and parental programmes.

Join us and become part of a global network of like-minded people dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers.

How to apply

We look forward to hearing from you! Please click on “apply now” to submit a complete application, including CV, cover letter, references and degree certificates.

If you have any questions, please contact Nidhi at talent@deloitte.ch

We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don’t hold yourself back - apply today.

We do not accept applications from recruitment agencies for this position.

Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.

Requisition code: 14759

Published on 2024-03-26. Original Job Ad