Senior Dispute and Collection Manager (80-100%)
Senior Dispute and Collection Manager (80-100%)
In support of our efforts to establish a world-class finance unit, we have consolidated our internal operations to create a highly efficient Global Business Services (GBS) organization. Committed to further strengthening our team in Baden, Switzerland, we have introduced a new function centered around receivables management and are now looking to appoint a Senior Dispute and Collection Manager. Do your credentials include a proven track record in finance, complemented by well-developed communication and negotiating skills? Do you share our desire to become leaner and more agile in our dealings with customers? This is your chance to make a committed contribution to our business as we move forward. Join us!
Tasks:
- Act as business partner in the area of Order to Cash, focusing on dispute and collection management/accounts receivable
- Advise internal customers and act as key interface and point of contact between our GBS Center team in Krakow and our local business and stakeholders
- Hold negotiations and maintain a close dialogue with customers in the context of dispute and collection management
- Contribute to continuous improvement process, including lean management, business process automation, etc., and represent GBS Finance Accounts Receivable team in finance and cross-functional projects
- Monitor accounts receivable balances and dispute cases, provide data analytics for dedicated stakeholders
- Act as Second Level Support for our GBS Center in Krakow and handle complex cases relating to accounts receivable
Requirements:
- Specialist qualifications in the field of finance and proven track record in accounts receivable management
- Hands-on experience relating to dispute and collection management considered advantageous
- Proficiency in the use of SAP and MS Office, underpinned by a high standard of numeracy
- Solid communication skills as well as experience in stakeholder management and business partnership
- Assertiveness combined with empathy and the ability to mediate
- Independent, proactive, and conscientious approach
- Fluent command of English and German
Applications may be submitted in English or German.
Additional information
ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented introduction program, you will be given the opportunity to acquire the confidence needed to work independently as well as be a constructive member of an inclusive team within your assigned area. ABB is also able to provide a wealth of opportunity for personal development once you have completed your introduction period, the aim being to assist you in attaining your career goals. Personalized development programs with targeted training measures will help you to enhance your skills on a continuous basis.
Interested in joining our team? If so, we look forward to receiving your full application (motivation letter, CV, references) only via our online careers tool. A better world begins with you at www.abb.com/careers
ABB Switzerland Ltd.
Vera Keller
Talent Partner
Phone +41 58 586 74 15
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