Intern CRM (m/f/x - 100%)

Reference Code: 56046

Schaffhausen, SH, CH

Trainee/Intern

Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen!

To support our CRM team at our headquarters in Schaffhausen we are looking for a:

Intern CRM
(M/F/X - 100%)

The primary focus of this six-month internship will be to coordinate the creation of CRM campaigns in Salesforce Marketing Cloud. Key to a successful internship is to improve the KPI of our CRM activations as well as take on and support CRM projects.

Start: 01.04.2022

End: 30.09.2022

YOUR RESPONSIBILITIES

• Campaign management of worldwide CRM activations (e-mail, SMS or else):

• Coordinate with various HQ departments for asset creation
• Manage HQ and markets’ requests and keep planning up to date
• Support markets in defining strategic target audiences for marketing activations
• Follow-up on the proofing process and guarantee validations

• Provide analysis on campaign results through analytic tools and prepare a monthly reporting

• Follow-up on database management requests
• Manage public mailbox responses
• Follow-up on Richemont CRM projects and take on IWC specific CRM projects
• Evangelize and train markets and HQ on the new CRM systems

YOUR QUALIFICATIONS

• University degree in Business, Economics
• Hands-on personality that is used to work independently, very organized and has a strong attention for details
• First practical experience in the field of marketing activation is required. Knowledge of CRM and digital tools is required (Salesforce and Google Analytics are a plus)
• Business fluent English skills are required, German or French is a plus

WE OFFER

IWC offers a challenging working environment: the company’s roots are in Switzerland, but it is a successful international player. We maintain our tradition, yet we are always on the lookout for innovations and ways to improve. Change management, education, further training and personal development are therefore of key importance for our long-term success.